Due to our contract that states they may have up to a year to complete it, I was patient. We waited 2 months after we saw the landscapers doing our rough grade to call and follow up. The client services lady stated our rough grade was being resubmitted for inspection but nothing had been done in the past 2 months since it failed.
The company refuses to let price point dictate who they work with. Instead, they focus on the quality their partners can provide, as well as other key factors, such as their skillsets and organizational abilities. And while San Rufo has their own system of checks and balances when it comes to quality assurance, they ask their suppliers to have their own checklists and procedures in place as well. Many in the construction industry consider that the “pinnacle of the process,” but San Rufo Homes recognizes it as is just the beginning. They continue to support clients at every point from then on – all the way from to possession, through the warranty period, and long after. As the plans are developed, the team also discusses the construction details with the actual tradespeople who will perform the work.
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These discussions help to create details that enhance the design, while also being practical and cost efficient to construct. Those model plans are carefully researched and refined to ensure the best combination of design, efficiency and attention to detail. Each model is named after the children of the Stabile family as well as the staff.
Within a couple years of forming, San Rufo Homes grew to doing 10 to 15 homes per year. From there, their success continued, and persisted even through an economic downturn. Despite the challenges they have faced, the company has continued to rise up and grow because of their quality of their work. They have never really participated in marketing campaigns, as their products speak for themselves. Company Response So happy that you have enjoyed the building process and enjoy your home.
San Rufo Homes Ltd.
They have been creating quality kitchens with beauty and functionality for more than 35 years. They have a long held and well-earned reputation for fine quality products, outstanding service, and dedicated employees. Like San Rufo, they believe in designing and building a truly custom product, one tailored specifically to the client and the way they live. Once the process begins, clients receive access to San Rufo’s established network of trusted industry partners and suppliers, who guide them through the design and selection process.
The high quality of workmanship has also been recognized by industry peers. At the CHBA Albert and Edmonton Awards of Excellence, for example, their single-family and duplex homes have been winners and/or finalists in a number of categories over the years. The Avid Awards were created to honour builders in North America that provide extraordinary customer experiences.
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Their team devotes a lot of time and energy into building not just homes, but trust and accountability with the people they work with. As a result, they have developed a longstanding reputation for honesty and integrity. That integrity has been rewarded by clients in their ratings and reviews, as well as acknowledged by the industry at large. San Rufo Homes prides itself on building Custom Homes which reflect the needs and practicality of our clients. Our detail oriented approach to building custom homes and years of experience enables us to create Custom Homes which are inspired and unique.
Our staff is highly dedicated to the continuation of building beautiful homes. We have a vested interest in ensuring that the home building experience is enjoyable and as stress free as possible. When that whole team comes together, they can achieve truly wonderful outcomes.
Unique, Functional, & Beautiful Custom Homes
“We are proud to offer our clients a unique and customer-driven home buying experience,” says John Stabile, President and CEO. Our ongoing commitment to customer service ensures that our after sales service remains strong and continued throughout the term of ownership and not just within the first year of the warranty. Our high expectations for workmanship help minimize the incidence of service requests. At the same time, we have a full-time service tech to provide service support should the occasion arise. Our trusted reputation and high standard of integrity speaks for itself. Clients contact us directly and are not shuttled between different people.
The business was officially formed in Edmonton in 2002, when the Stabile family accepted the offer of a small developer to open a show home in their new community. A year later, the same developer offered them another spot in yet another community, and the company really took-off. With over 90,000 senior executive readers, The Construction Source is proud to offer an attractive platform to share your message with the people that matter most - your customers. Whether your objective is to promote a new condo development, attract financial investment in your upcoming projects, or to build brand recognition, we stand ready to help! To find out more about having your company or latest project feature in The Construction Source, please contact our Group Publisher.
She was very rude and at one point said, I guess you no more than me in a sarcastic tone. My husband called afterwards for further follow up since the information she gave me was conflicting. When he called back to speak to the owner, she said she wouldnt give out his name. We wrote a negative review as we were frustrated and wanted someone to answer us. The owner reached out after the review and did recognize that we were forgotten about.
When coming up with a new custom design, clients may use upwards of three or four of San Rufo’s models as inspiration. They may also use anything else imaginable, including clippings from magazines and photos from the internet. The team at San Rufo Homes believes in taking whatever inspires the client, and turning that inspiration into a home design specifically tailored for them. Alternatively, those plans can simply be used for inspiration and ideas. If San Rufo doesn’t have the perfect plan, they will work in collaboration with the client to make one from scratch. That’s how a lot of their new homes begin, in fact – with a brand new design specifically tailored to meet the client’s individual needs.
We moved into a San Rufo custom home two years ago and liked it so much that we asked John to build us another custom home in a location more desirable for us. He and his company of terrific staff, trades and sub-trades did just that. We moved in a month ago and are completely happy with our decision.
Each and every one of our home model designs can be customized to suit your unique tastes. If we don’t already have your perfect plan available, we will create one from scratch. Over the years, San Rufo Homes has “weeded out” the subcontractors and suppliers that don’t promote those kinds of values. The trades remaining – such as Durabuilt, Everest Exteriors, and Superior Cabinets – tend to be longstanding, and they enjoy extremely close relationships with the Stabile family and their team. The same is true of the company’s roster of suppliers and subcontractors.
The company is equally proud of their new ‘Joseph II’ show home, which they believe is another beautiful illustration of their team’s exceptional craftsmanship. The detailing on that home is stunning, and reviews have particularly commended what the company accomplished in the kitchen and great room. They make sure the client clearly understands what they are looking at, and that they fully know what they are buying. The goal is to confirm that everybody is on the same page, and that expectations are fully aligned. If the client is not getting exactly what they want or expected, that’s a problem, and San Rufo makes it their mission to resolve that problem before construction begins.
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